Privacy notice & Cookie policy

Privacy notice

Privacy notice

Contact details

This website is provided by Gianluca Grasso, acting as data Controller. The owner of UP! - Empowering people, with its registered office at Moriaansteeg 6, 2312 KD Leiden, Netherlands, ID No.: 67601901, registered in the Netherlands Chamber of Commerce – Utrecht.
Telephone: +31 6 42841744

In this document you will find more information about how your personal data are collected through this website in connection with your activity here and what the conditions of their further processing are (any other personal data subsequently provided by you included). You will also find information on what the conditions of the usage are, regarding transfer and storage of your personal data and what rights you have in this regard.

The types of personal data we process

The following types of personal data, as defined in the GDPR, may be collected while using the Website, by itself or through third parties, including but not limited to: name, second name, cookies; usage data; email address; content of conversation via chatbox; website; various types of data.

The collected personal data are used for the execution of Gianluca Grasso services. Some data may be communicated to other collaborator enterprises related with UP! - Empowering people for the sole purpose of performing the service requested or contracted by the client with UP! - Empowering people. Such as Crisp. Crisp is a chatbox tool that we use for communication with clients. Only if it is legally required will Gianluca Grasso share information with other third parties. We will not assign your personal rights to any other enterprises for trade purposes.

Further details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection.personal data may be freely provided by the user of the website, or, in case of usage data, collected automatically when using this website.

Unless specified otherwise, all data requested by this website is mandatory and failure to provide such data may make it impossible for this website to provide its services. In cases where this website specifically states that some data is not mandatory, users are free not to communicate such data without consequences to the availability or the functioning of the services.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us by email


We collect and process your Personal Data based on your consent granted for purposes of providing you with services. You may withdraw at any time by sending an email to us at email
If you withdraw your consent, this will not affect the legality of any processing that has been made based on your consent given before you have withdrawn it.

How we process personal data

Retention period

Your personal data will be stored for as long as this is necessary in the opinion of Gianluca Grasso. This data is never saved longer than necessary, unless this is necessary in connection with other legislation.


We follow every reasonable step to protect your personal Data against misuse, interference and loss, as well as unauthorised access, modification or dissemination. Some of these measures are: Gianluca Grasso is secured with an SSL certificate. This will send encrypted information, for example that is provided via a chat box, encrypted; Access to electronic systems is protected with, among other things, a password; and only authorized staff members / third parties have access to your personal data.


You have the data protection rights that are specified below:

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Site preferences cookiesIn order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

This site uses Crisp chatbox, which uses cookies. Cookies are solely used in accordance with those points: